FAQS

How can I add a new spot?

To add a new spot you just need to follow these steps:

  1. Tap on the “Add a place” button in the main menu.
  2. Search for the location and zoom in the map to be as precise as possible.
  3. Fill in the information:
    1. Is it a parking spot to sleep or more of an experience like a cultural place, a landmark to visit, etc.
    2. Give it a name and a description. Explain how the place is, if it’s free or it has a price, if there are some limits to the time, height, etc. Whatever you think can help other users.
    3. Select the services available such as clear water, toilets, wifi or electricity.
  4. Lastly, add some nice pictures. Those are mandatory to ensure the quality of the spots in the app and help users see how the place looks like.



How can I edit spots?

To edit one of your spots go to your profile and tap on “Places added”. That’s the full list of your places. Choose the one you want to edit and then tap on the “More” button below the pictures and finally “Edit place”.

 

You can’t edit spots from other users but you can always leave a review or even report them via the “More” button if there is something wrong.

What is included in the Premium?

The premium features include saving favorite places, the weather forecast, route planning, leveling assistant. It also helps us keep improving the app and support the development. Lastly, it makes it possible to keep the app ads free so that you have a great user experience.



How can I redeem a promo code?

To redeem a promo code follow the instructions in this page.

How can I cancel my subscription?

How to cancel a subscription on your iPhone, iPad, or iPod touch:

  1. Open the Settings app. 
  2. Tap your name. 
  3. Tap Subscriptions.
  4. Tap the subscription that you want to manage. 
  5. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won’t renew.
How can I delete my account?

In order to delete your account open your profile, tap on “Edit profile” and then “Delete account”

Can I use Campernight for free?

Yes, you can use Campernight for free, however Premium features are available only in the paid version.

How can I contact the Campernight Team?

Do you have a question, feedback or want to report a bug? Write to us at: hello@campernight.com

Our team will be happy to help you and answer all your questions.